User Friendly is a webcomic written by J. D. Frazer, also known by his pen name Illiad. Starting in 1997, the strip was one of the earliest webcomics to make its creator a living. The comic is set in a fictional internet service provider and draws humor from dealing with clueless users and geeky subjects. The comic ran seven days a week until 2009 when updates became sporadic, and since 2010 it has been in reruns only.